Complaints, Compliments and Suggestions

Hopewell has a commitment to provide the best possible quality of care.  To help in this process, we seek feedback from Residents, families and friends to guide improvements.  There are several ways in which this can be done, ranging from immediate comments to staff or members of the Hospice team to anonymous comments place in a suggestion box. These comments can include compliments as well as complaints, as both can help us provide a better service, which benefits all.

For the Hospice Policy on Privacy of Information, please click here.